Novotel Sao Paulo Jaragua Conventions

excellent breakfast very polite and helpful staff super central location and easy access to public transport and some tourist spots very comfort bed

I would like to take this opportunity to highlight Mr Guilherme for his detail-oriented attitude and caring for client : I arrived at the reception on 29 March 2023 at 13h00 and the first staff told me that no room was available and I had to wait for around 40 minutes which was fine for me. After 20 minutes wait, Guilherme approached me and asked me if I wanted to check-in. I told him what his colleague told me and he said he could check immediately to let me check in earlier. What's more, he reminded me not using mobile phone out of the hotel for security reasons which I appreciated a lot because not every tourist is aware of potential risks when traveling in Brazil. On top of that, on 1 April 2023 around 17h00, I came to the hotel to take my luggage and I didn't see the sign "Please be aware that you are in the public area " just outside of the hotel and the young guard (I didn't see his name on his name tag) reminded me of taking cautions when I get out the hotel. Honestly, the surroundings of the hotel are not safe but I feel safe thanks to the recommendations of your two staff, I believe this is not occasional and this may root in every Novotel staff's mind and spirit. I am sure if I come to Sao Paulo next time, I will definitely stay in this Novotel

Can't really remember of the breakfast. I'm not sure we definitely paid for the breakfast? We left for Iguazu after only stayed for one night.

the location is of easy access and central to everything I wanted in SP. the gym has been renovated and is excellent!

There are great restaurants within a 5-minute walk from the hotel. Tiago and Guillerme gave us the best service in the hotel and provided great advice. They helped us with every question we had.