I absolutely adored the whole experience! As a solo travelling woman, I could not be made feel more secure and cared about. This is the exact same hospitality we show back home in Türkiye! I want to especially thank Camila and Eric (as well as every other single lobby personnel) for being so awesome and the perfect gentlemen in charge of security. They made me feel like a rock star with an army of highly empathetic bodyguards. 😎The breakfast is definitely one for champions. 🏆🚴♀️Room service is timely and delightful. Amazing crew! 🦸♀️🦸♂️I have never had such a VIP experience for such a great price anywhere in the world before. 🏨Thanks for making me feel at home. I will never forget about this stay! Dear crew, thanks again for everything and pray for me, so that I can deserve to be your compatriot in the near future. God bless you all! ❤️
Aysegul
Νοέμβριος 2024
We liked breakfast, our rooms were spacious and wheelchair accessible. We asked for normal height beds and got them. The stuff was friendly, we didn't wait long at the reception desk. It was great to have a garage for a reasonable price in the center of Sao Paulo. The members of the stuff park the car, you just give them the key.
Domen
Νοέμβριος 2024
The Little Italy areas just a couple blocks to the west was very cute. There is a cafe out the back just across the street that was very pleasant, good food, great coffee, and nice people working. The reception area was very nice and the hotel was up-to-date in furnishings. The price was great.
Randall
Φεβρουάριος 2024
excellent breakfast very polite and helpful staff super central location and easy access to public transport and some tourist spots very comfort bed
Maria
Μάρτιος 2023
Location is good, the amazing is the range of good restaurant around.... we tried the "Casa da Familia Mancini restaurant", "Casa de Porco restaurant" and others; It was also a good experience walking from the hotel to the Avenida Paulista. we arrived earlier around 4AM and the hotel was able to arrange the check-in earlier as of 9AM.
Abel
Απρίλιος 2023
I would like to take this opportunity to highlight Mr Guilherme for his detail-oriented attitude and caring for client : I arrived at the reception on 29 March 2023 at 13h00 and the first staff told me that no room was available and I had to wait for around 40 minutes which was fine for me. After 20 minutes wait, Guilherme approached me and asked me if I wanted to check-in. I told him what his colleague told me and he said he could check immediately to let me check in earlier. What's more, he reminded me not using mobile phone out of the hotel for security reasons which I appreciated a lot because not every tourist is aware of potential risks when traveling in Brazil. On top of that, on 1 April 2023 around 17h00, I came to the hotel to take my luggage and I didn't see the sign "Please be aware that you are in the public area " just outside of the hotel and the young guard (I didn't see his name on his name tag) reminded me of taking cautions when I get out the hotel. Honestly, the surroundings of the hotel are not safe but I feel safe thanks to the recommendations of your two staff, I believe this is not occasional and this may root in every Novotel staff's mind and spirit. I am sure if I come to Sao Paulo next time, I will definitely stay in this Novotel
Lalalafrance
Απρίλιος 2023
we really liked the place. The breakfast was absolutely scrumptious. The staff is very attentive, and very good at giving directions and making you feel like home. Guilherme was particularly pleasant with us and his math drawing skills are really on par. We really enjoyed the size of the room even though the view from our 24th floor room wasn’t particularly pleasing. Nevertheless, everything else was perfect. 
Chantal
Μάιος 2023
Good hotel. Easy walk from the Metro. Room was good, although the aircon was noisy. Restaurant in the hotel has an excellent buffet bar for evening meals. Staff were very friendly
Stephen
Ιανουάριος 2024
The Hotel is an hystorical building in San Paolo. Located downtown close to many main attractions of the city. The structure is renovated and well keeped, the staff is friendly and professional, the intercontinental breakfast is wonderful, the room is clean with confortable beds. I would go back.
Franco
Σεπτέμβριος 2024
Check in swift with English speaking staff. Good sized and clean rooms. Bed comfortable and great shower,. Lifts were swift with little wait time. Location suited our needs, was in a relatively safe area. Decor a bit retro which we found quite charming .
Michael
Φεβρουάριος 2024